Reliable Website Maintenance & Support Services

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Trusted by hundreds of businesses
across the US since 2012

“A few months back we had an issue that required us to utilize our website backup. Prior to outsourcing, this would have created chaos at our company. A quick email to Aurora Technologies and our site was back up and running in very little time! Myself and the owner of the company were EXTREMELY pleased and relieved that day.”

Denise H., RMON Networks


EXCELLENT
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Based on 19 reviews
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Roxanne Meldrum profile picture
Roxanne Meldrum
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I'm so happy with my website and am very grateful for Michael's patience and efforts on this project! I feel like the flow, speed, and appearance of my new website speaks for me to new clients so much better than my previous site. Michael was patient with my requested edits and was super helpful in helping me finalize some excellent copy. Liz, taught me how to navigate the blog entries, taking extra time on the details I needed. Highly recommend!
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GGC profile picture
GGC
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Extremely professional, creative and original. Aurora created a phenomenal website for us exceeding our expectations.
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Brian Schwing profile picture
Brian Schwing
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I've been working with Aurora for years now. They always come through when I need them to. Great company!!
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Judith Belmont profile picture
Judith Belmont
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I have been happy with Aurora Technologies for years now - Responsive, honest, and great technical skills. My website is awesome and I have Aurora to thank!
Posted on Google Google
Spree Agbanyim profile picture
Spree Agbanyim
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Mr. Medrek has been amazing!!! Very responsive, knowledgeable, and professional. Worked very fast to make sure everything was ready ahead of schedule. I highly recommend his services!! 10/10 experience.
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Harlyene
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Aurora Technologies was recommended in a newsletter I received from my bookkeeper. As I just had a frustrating situation with a different web design company, having a referral made me consider trying one more time. I am so glad I did. Mike, the owner, personally worked with me. He understood exactly what I wanted right from the beginning. He also made some really great suggestions on how to improve things. Everything was done easily, quickly and was very affordable. I will be transferring my hosting to Aurora’s service and plan to have a redesign of an old website done by them. Harlyene Goss HD Merrimack
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Julie Blake profile picture
Julie Blake
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Mike at Aurora Tech was fantastic to work with on our new website. We loved his design ideas and best practices to make our site shine. It came out great and we would recommend him!
Posted on Google Google
Nicholas Jette profile picture
Nicholas Jette
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Mike is always very responsive to questions and updates. He maintains our website and keeps the technology up to modern security standards. I'd recommend him to anyone looking to launch a professional new website or maintain an existing one.
Posted on Google Google
Sharon Fullingim profile picture
Sharon Fullingim
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Very professional, and easy to work with!!! I love my site, and many thanks!!!
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I have been working with Aurora Technologies since 2012. Our company designs and manufactures our stuffed animals in China, and distributes them to over 8,000 retail stores in the USA, Canada and England.

Aurora Technologies has helped me in my operation and management of our website. They have been very helpful and professional in advising me on best practices and methods. They have been especially helpful on Search Engine Optimization (SEO) questions. Michael (owner / operator) is very knowledgeable and replies promptly when I need his help.

Walter Meyer, Chairman
Mary Meyer Corp

Mike at Aurora Tech was fantastic to work with on our new website. We loved his design ideas and best practices to make our site shine. It came out great and we would recommend him!

Julie Blake, Marketing Manager
The Norfolk Companies

Aurora Technologies has handled our campaign vision for Skytrac’s new website so proficiently, we are having them do the creative work for our e-newsletter and print ads as well. They go about our requests practically while enhancing and refining in a simplified way for the user or viewer’s experience. Mike (owner / operator) possesses such an open-mindedness, I never have a second thought about sharing an idea.

Aurora Technologies is unflappable when it comes to new and different ways of looking at creative ways to win viewers’ eyes. No matter what business you are about: products, services, a .com or .org, they can help communicate your business to your clientele in a meaningful way.

Beth L., Marketing Manager
Skytrac Lifts Inc.

My company has been working with Aurora Technologies since 2016. They developed our website from scratch, and keep it actively maintained. Outsourcing our web development and maintenance to Aurora Technologies has been a great decision and allows me to focus on what I am good at – marketing.

A few months back we had an issue that required us to utilize our website backup. Prior to outsourcing, this would have created chaos at our company. A quick email to Aurora Technologies and our site was back up and running in very little time! Myself and the owner of the company were EXTREMELY pleased and relieved that day. We interviewed 3 other companies prior to selecting Aurora Technologies, and we could not be happier with our choice. They are a partner for life.

Erin M., Marketing Manager
RMON Networks

We are pleased with your service and would recommend Aurora Tech to other companies to design their sites (and maintain). We started up with a little bit of a hiccup, but it was great that your team was able to go into hyperdrive, solve the problems, and then implement new business strategies to prevent it in the future.

We love the look of the new website and very pleased at how easy-to-use it is for our clients. We’ve found that our consumers are spending more time on each page and the content is engaging.

Brian K., Staff Engineer
Team Engineering

Working with Mike at Aurora Technologies has been wonderful. Not only is he extremely knowledgeable, but the high level of customer service that he provides is a rarity nowadays.

I have referred his services many times and will continue to do so.

Josh G., Marketing & Media Coordinator
New England Document Systems

Our company is a large real estate development company in New Hampshire, and we have been working with Mike at Aurora Technologies for several years. A professional website is imperative in our industry. Aurora Technologies helped us develop several websites for our estate projects with great professionalism: Hickory Woods, Schoolhouse Square, and Cross Farm.

Their hands-on approach and consistent availability makes the process easy. They listen to our vision and create final products that exceed my expectations.

I highly recommend Aurora Technologies for their professionalism and creativity. Working with them is a pleasure.

John K., Director
Mesiti Development

Aurora Technologies’ website services were invaluable to the success of our new online project. Not only did their technical assistance allow us to create all the functionality we dreamed of, but Michael (owner / operator) provided guidance and support every step of the way. He was always quick to respond to our inquiries and completed work immediately – usually within the day!

We are grateful to Michael for all of his help as we launch a new website that we can be very proud of.

Dr. Cathy Livingston, Executive Director
MathPOWER

When I began working with Aurora Technologies, I knew I hit pay dirt. Mike (owner / operator) is one of those professionals who clearly understands how online marketing services work.

As an agency principal, I know I can call on Aurora Technologies to design crisp, clean websites for my clients that deliver on the strategy that goes into building them. Plus, their ongoing website maintenance packages are affordable and effective.

Mike is smart, business savvy and easygoing. Doing business with him and his company is a pleasure.

Chuck Sink, Owner / Operator
Chuck Sink Link

Website Maintenance Plan Options:

Our website maintenance services include ongoing WordPress updates, plugin management, security monitoring, backups, and technical support to keep your website running smoothly.

Bronze
Plan

Baseline website care with managed hosting, premium security, reliable backups, and software support.

  • Managed Hosting
  • Cloud Backups
  • Premium Security
  • Software Support
  • Emergency Response
  • Ongoing Optimization
  • Monthly Hours
  • Full Coverage
  • Traffic Reporting
  • SEO Reporting
  • VIP Support
Most popular

Silver
Plan

Complete website management with emergency response, hands-on developer support, and full coverage.

  • Managed Hosting
  • Cloud Backups
  • Premium Security
  • Software Support
  • Emergency Response
  • Ongoing Optimization
  • Up to 2 hours of work
  • Full Coverage
  • Traffic Reporting
  • SEO Reporting
  • VIP Support

Gold
Plan

Premium service with priority support, expanded development time, detailed reporting, and full coverage.

  • Managed Hosting
  • Cloud Backups
  • Premium Security
  • Software Support
  • Emergency Response
  • Ongoing Optimization
  • Up to 4 hours of work
  • Full Coverage
  • Traffic Reporting
  • SEO Reporting
  • VIP Support

What to Expect:

We are a local business, not a faceless corporation. You will always have a real human to talk to – no robots or phone directories.

How we get you set up:

  • Mike Medrek, owner and lead developer, personally speaks with you about your needs, and answers any questions.
  • We get your website up to speed, and then set up your services including monitoring, security, and backups. Then we put your site on the schedule for regular maintenance.
  • We introduce you to your dedicated point of contact, who will be your go-to for updates, questions, or anything else.

It’s that easy.

Mike Medrek, website developer

Mike Medrek

Owner, operator, lead developer
17 year industry expert


Website Maintenance FAQ

Do I actually need ongoing website maintenance?

Yes. A website is layered software, and it needs to be maintained to stay secure, fast, and reliable. Here’s why:

Software Updates

Your site’s core system, plugins, and server software all need to be updated in order to keep everything secure, compatible, and running properly as technology changes.

Threat Protection

Your site needs protection against the swarms of bots constantly scanning for vulnerabilities. Security gaps need to be closed before they can be exploited.

Downtime & Response

Monitoring allows issues like downtime to be handled quickly. If something goes wrong, it’s caught and fixed before it turns into days or weeks.

Performance

Websites need tuning as they undergo updates, and as technology evolves. Doing this maintains quick load times, which leads to better engagement and more business.

Growth & SEO

Ongoing improvements to content, performance, and usability strengthen your search visibility. Keeping your website technically healthy also helps search engines access and understand your content.

Backups & Recovery

Backups protect your site from data loss and allow it to be restored quickly if needed. No need to worry about rebuilding, or being down and out.

What can happen if a website isn’t maintained?

  • Outdated software: The core system, plugins, and server software fall out of date within a month or two. That opens security holes, slows things down, and starts causing features to break.
  • Malware & hacking: Security holes opened by outdated software often result in malware injections or hacking.

    Cleaning this up isn’t quick, and if Google detects it, your site can be flagged or removed from search and browsers.

  • SEO decline: Technical problems, broken pages, security issues, and declining performance can hurt your search visibility. Without regular updates and improvements, it can become harder for customers to find you.
  • Broken features & slowdowns: As software falls out of sync, things stop working and performance starts to suffer. Forms don’t send, pages display incorrectly, and load times increase, making the overall experience feel unreliable.
  • Downtime you don’t know about: Sites can go down for hours or days without any alert. Most owners find out when a customer tells them, which means missed opportunities the entire time.
  • Crashes and data loss: Outdated sites can experience crashes or corruption that breaks them completely. Without reliable backups, that can mean rebuilding from scratch or losing the site permanently.

What if I don’t plan to update my website often?

That’s actually when you need a maintenance plan most.

We can’t overstate how much malicious traffic websites are exposed to. They’re constantly being crawled, probed, and tested by bots looking for a way in.

On top of that, you still have the underlying risks:

  • Outdated software opening security holes
  • Downtime that goes unnoticed
  • Performance slowly declining
  • Crashes and potential data loss

Content updates are a small part of the picture. A maintenance plan covers all the bases with monitoring, security, backups, software updates, and fixes if anything goes wrong.

How much does website maintenance cost?

Most businesses spend between $100 and $400 per month on website maintenance, depending on the level of support.

That range reflects everything from baseline coverage to fully managed support with ongoing work and priority service.

What’s included in a maintenance plan?

A maintenance plan covers the ongoing work required to keep your website secure, stable, and performing well. Not just updates, but the environment, monitoring, and hands-on support behind it.

Bronze
Plan

Baseline website care with managed hosting, premium security, reliable backups, and software support.

  • Managed Hosting
  • Cloud Backups
  • Premium Security
  • Software Support
  • Emergency Response
  • Ongoing Optimization
  • Monthly Hours
  • Full Coverage
  • Traffic Reporting
  • SEO Reporting
  • VIP Support
Recommended

Silver
Plan

Complete website management with emergency response, hands-on developer support, and full coverage.

  • Managed Hosting
  • Cloud Backups
  • Premium Security
  • Software Support
  • Emergency Response
  • Ongoing Optimization
  • Up to 2 hours of work
  • Full Coverage
  • Traffic Reporting
  • SEO Reporting
  • VIP Support

Gold
Plan

Premium service with priority support, expanded development time, detailed reporting, and full coverage.

  • Managed Hosting
  • Cloud Backups
  • Premium Security
  • Software Support
  • Emergency Response
  • Ongoing Optimization
  • Up to 4 hours of work
  • Full Coverage
  • Traffic Reporting
  • SEO Reporting
  • VIP Support

What is “Full Coverage”?

Full Coverage, available on Silver and Gold level maintenance plans, is our promise of total peace of mind.

Our commitment to our clients goes further than most web companies. When we work for you, we take care of your website as if it was our own. If something goes wrong through no fault on your side, we fix it. If it ever came down to it (it hasn’t yet), we’d rebuild the entire site from design. That’s what “peace of mind” truly means, and it’s backed by everything required to deliver on it.