Our Website
This web page represents a legal document that serves as our Terms of Service and it governs the legal terms of our website, https://www.goauroratech.com, sub-domains, and any associated web-based and mobile applications (collectively, “Website”), as owned and operated by Aurora Technologies, LLC.
Capitalized terms, unless otherwise defined, have the meaning specified within the Definitions section below. This Terms of Service, along with our Privacy Policy, any mobile license agreement, and other posted guidelines within our Website, collectively “Legal Terms”, constitute the entire and only agreement between you and Aurora Technologies, LLC, and supersede all other agreements, representations, warranties and understandings with respect to our Website and the subject matter contained herein. We may amend our Legal Terms at any time without specific notice to you. The latest copies of our Legal Terms will be posted on our Website, and you should review all Legal Terms prior to using our Website. After any revisions to our Legal Terms are posted, you agree to be bound to any such changes to them. Therefore, it is important for you to periodically review our Legal Terms to make sure you still agree to them.
By using our Website, you agree to fully comply with and be bound by our Legal Terms. Please review them carefully. If you do not accept our Legal Terms, do not access and use our Website. If you have already accessed our Website and do not accept our Legal Terms, you should immediately discontinue use of our Website.
The last update to our Terms of Service was posted on May 23, 2025.
Definitions
The terms “us” or “we” or “our” refers to Aurora Technologies, LLC, the owner of the Website.
A “Visitor” is someone who merely browses our Website, but has not registered as Member.
A “Member” is an individual that has registered with us to use our Service.
Our “Service” represents the collective functionality and features as offered through our Website to our Members.
A “User” is a collective identifier that refers to either a Visitor or a Member.
All text, information, graphics, audio, video, and data offered through our Website are collectively known as our “Content”.
Legal Compliance
You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Website. Aurora Technologies, LLC reserves the right to investigate complaints or reported violations of our Legal Terms and to take any action we deem appropriate, including but not limited to canceling your Member account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information, as allowed under our Privacy Policy.
Intellectual Property
Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner. Our Website is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our Website is strictly prohibited. Your use of our Website does not grant you ownership rights of any kind in our Website.
General Terms
Our Legal Terms shall be treated as though it were executed and performed in New Hampshire, USA, and shall be governed by and construed in accordance with the laws of New Hampshire, USA, without regard to conflict of law principles. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Website, must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Should any part of our Legal Terms be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that any Content in our Website conflicts or is inconsistent with our Legal Terms, our Legal Terms shall take precedence. Our failure to enforce any provision of our Legal Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. The rights of Aurora Technologies, LLC under our Legal Terms shall survive the termination of our Legal Terms.
Your Website
By hiring Aurora Technologies, LLC, you have the following rights, and agree to the following terms and conditions:
Hours
Aurora Technologies, LLC uses pre-purchased hours to do your work. You may have a stockpile of “anytime hours”, or you may be on a monthly package. “Anytime hours” are purchased and used as needed.
When you are on a monthly Website Maintenance Plan, you are allotted a certain number of hours of work per month. These hours do not roll over to the next month. You may also have a stockpile of “anytime hours”, which will be kept in reserve and used only when monthly hours are depleted. Unless otherwise stipulated in a contract, monthly packages may be cancelled at any time with no refund or penalty. When a package is cancelled you retain your “anytime hours” but not your monthly hours. Hours are tracked in 10 minute intervals.
Ownership
When you hire Aurora Technologies to build and/or maintain your website, you own all of the content*. We do not have the right to restrict your access to your product (unless there is a default of payment as described below). If we part ways, we will make sure you have access to your website and/or hosting so that you or another developer can take your site elsewhere. However, we are not responsible for moving your site for you.
*You own all custom content we create for you. However, third-party assets (e.g., plugins, stock media, fonts) may be licensed separately and are not always transferrable or owned.
Regulatory Compliance
It is your responsibility to understand and communicate any legal, industry-specific, or regulatory requirements that your website must meet (such as HIPAA, ADA, GDPR, CCPA, PCI compliance, etc). We are not responsible for identifying or interpreting these requirements. We are happy to help implement compliance-related features or content when requested, but it is up to you to ensure that such requests are accurate, complete, and appropriate for your industry.
Content
You are responsible for ensuring that any text, images, videos, or other media you provide for use on your website are properly licensed or owned by you. We do not vet client-provided content for copyright, trademark, or usage rights, and we are not liable for any legal issues that may arise from unauthorized use of such materials. If you are unsure whether you have the right to use something, it is your responsibility to confirm before sending it to us.
Default of Payment
If payment is overdue by more than 30 days, we reserve the right to temporarily take the work we’ve done for you offline until payment is received.
Client Control of Website
If/when we hand over control of your website to you, or to someone working on your behalf, we are no longer responsible for any issues that might arise with your website. If changes thereafter result in issues, any work required to fix them is billable at our standard hourly rate.
Technical Issues
We’ll do our best to avoid technical issues. However, issues related to hosting, plugin updates, browser changes, 3rd-party services, or client edits may be out of our control and can require billable time to resolve.
Scope of Service
We are happy to assist with related services when possible, but unless otherwise agreed in writing, our responsibility is limited to your website project or maintenance agreement.
Termination
We reserve the right to terminate our engagement with any client who demonstrates patterns of non-payment or other issues that make the working relationship untenable.
